Human Capital Management

Privacy Policy

We value the opportunity to service each client and participant account and take privacy and security issues very seriously. We share a commitment with all employers, insurance carriers, and like service vendors, to protect your privacy and the confidentiality of your personal information. As providers of employee benefit services and products that require us to compile personal information, we want you to know that protecting confidential information will continue to be a top priority. Obviously, the information we collect and the extent to which we use it, varies depending on the services or products provided on your behalf. Our actions are established considering the basic principles of trust, ethics and integrity. WORKTERRA employs physical, electronic and organizational safeguards to protect client and participant information. These systems are monitored and updated consistently to help us ensure the safety of this information

Our Privacy Principles:
Information We May Collect and How We Gather It:

WORKTERRA collects and uses information to administer the benefit accounts for which we have been contracted to service. We may collect and maintain several types of customer information needed for these purposes including names, addresses, SSNs, and other information specific to identifying clients and participants and maintaining your account. We may collect this information from the following sources:

How We Use the Information About Clients and Participants:

WORKTERRA uses customer information to enroll and maintain benefit accounts including processing insurance applications and benefit enrollment forms, updating account information, processing claims, providing payment to a contracted vendor or insurance carrier for an employer sponsored benefit program, or providing disbursements to properly service a client's account as contracted.

Type of Information Sharing:

There are ways in which WORKTERRA shares information to enroll and maintain benefits. We do not however, share any information with persons or organizations who are providing a service to WORKTERRA for their own marketing purposes. (Such organizations may include software vendors or programmers servicing our account and affording WORKTERRA the ability to provide services to our clients.) We do not sell customer information in any form. We provide only the information necessary to enroll or maintain benefits per our contract to do so.

What Information We Share: